Privacy Policy

Effective date: July 2023

Fixes Home Technical Services L.L.C (“we”) operates the https://fhtechnicalservices.com/ (“Service”). This Privacy Policy explains how we collect, use, and safeguard your information.

Definitions

Service: Our website, https://fhtechnicalservices.com/
Personal Data: Information that can identify a living individual
Usage Data: Data collected automatically from the use of our Service
Cookies: Small files stored on your device to enhance your browsing experience
Data Controller: We are responsible for deciding how and why your Personal Data is processed
Data Processor: Third parties who handle data processing on our behalf
Data Subject (User): Anyone using our Service whose Personal Data may be processed

Data We Collect

We may request Personal Data including your name, email address, phone number, physical address, ZIP code, and city. We also collect Cookies and Usage Data. We do not store, sell, share, rent, or lease your credit/debit card details or any personally identifiable information with third parties.

Usage Data may include IP addresses, browser details, pages visited, time and date of visits, time spent on pages, and other diagnostic data. With your consent, we may also use Location Data to provide and improve our Service.

Use of Data

We use your data to:

Provide and maintain our Service
Notify you of updates or changes
Offer customer support
Improve and personalize our Service
Detect and address technical issues
Fulfil contractual obligations
Comply with legal requirements

Data Retention and Transfer

We keep Personal Data as long as needed to meet legal obligations, resolve disputes, and enforce our policies. Usage Data is retained for analysis, security, and improvement purposes. Your information may be transferred and stored outside your country. By using our Service, you agree to this transfer.

Disclosure of Data

We may disclose your Personal Data:

If required by law or legal processes
To protect our rights, property, and safety
In connection with business transfers such as mergers or acquisitions

Data Security

We use commercially acceptable means to protect your Personal Data. However, no method of transmission or storage is 100% secure.

Your Data Protection Rights (GDPR)

If you’re from the EEA, we may process your Personal Data due to contract fulfilment, your permission, legitimate interests, payment processing, or legal compliance.

Service Providers and Analytics

We work with trusted third-party Service Providers to perform functions on our behalf, such as analytics and hosting.

Behavioural Remarketing

We may use remarketing services to show you relevant ads after visiting our website.

Payments

We use third-party payment processors to securely handle payment transactions.

External Links

Our Service may include links to third-party websites. Please review their Privacy Policies, as we are not responsible for their practices or content.

Children’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect data from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you by email or through our Service.

Contact Us

If you have questions about this Privacy Policy, please contact us:

By email: info@fhtechnicalservices.com
By visiting this page: https://fhtechnicalservices.com/contact-us/
By phone: +971 56 611 8374 / +971 56 658 4134