Frequently Asked Questions (FAQs)
From service details to maintenance plans, explore our FAQs to find clear and helpful answers about Fixes Home Technical Services L.L.C.
- General FAQs
- Maintenance Packages
- Air Conditioning
- Plumbing
- Electrical
- Water Tank & Coil Cleaning
- Painting
- Handyman Services
- Scheduling & Availability
- Payments & Discounts
General FAQs
We offer AC maintenance, duct and coil cleaning, plumbing, electrical, painting, handyman services, and water tank cleaning, available on-demand or through monthly/annual maintenance packages.
Yes. All our technicians are fully trained, certified, and experienced in their respective fields. We keep our team updated on the latest tools, technologies, and safety standards to provide reliable, professional service every time.
Absolutely. Fixes Home Technical Services L.L.C is a fully licensed and insured maintenance company in the UAE. We strictly follow all local regulations and maintain the highest standards of safety, compliance, and professional service.
Yes, we offer 24/7 emergency maintenance services exclusively for clients enrolled in our Monthly Maintenance Plan. Whether it’s an AC failure, water leak, or electrical issue, our team is on standby to respond quickly and efficiently
Maintenance Packages
Our Monthly Maintenance Plan includes routine maintenance visits, priority response for emergency issues, discounted rates on additional repairs, and 24/7 customer support. It’s designed to give you peace of mind, reduce long-term repair costs, and extend the life of your property systems.
Yes, you may cancel with one month’s written notice. We will review the remaining portion of your service based on the terms and conditions and process accordingly.
Yes, we offer both monthly and annual billing options for all our maintenance plans. Clients who opt for annual payments enjoy additional savings and bonus services as part of our loyalty program.
Air Conditioning
Common signs include reduced cooling performance, unusual noises, bad odors, high energy bills, or water leakage. If you notice any of these, it’s best to book an inspection before the issue worsens.
Duct cleaning is offered as a separate add-on service. It’s highly recommended every 12–24 months to maintain good indoor air quality and system performance.
Yes, our HVAC team is equipped to handle all major AC system types, including split units, ducted systems, and central air conditioning for both residential and commercial buildings.
Ideally, AC systems should be serviced every 6 months. Regular maintenance improves efficiency, extends the unit’s lifespan, and reduces the chances of sudden breakdowns.
Plumbing
An unexpected spike in your water bill usually indicates a hidden leak. Our expert plumbers use advanced leak detection tools to identify and resolve issues quickly, helping you save on costs and prevent property damage.
This common problem is typically caused by a worn-out flapper or an internal valve leak. Our team can fix this promptly, restoring your toilet’s efficiency and conserving water.
We do not recommend chemical drain cleaners, as they can corrode pipes and damage your plumbing over time. Our professional drain cleaning services are a safer and more effective alternative.
Yes, we manage everything from simple repairs and fixture replacements to full plumbing renovations in kitchens, bathrooms, and commercial spaces.
Electrical
Our electrical maintenance covers lighting fixture repairs, switch and socket replacement, fuse board inspections, short circuit diagnosis, and safety checks to ensure your home or office is secure and functional.
Frequent fuse issues may be a sign of overloaded circuits, faulty wiring, or short circuits. Our licensed electricians will conduct a full inspection and resolve the problem to prevent fire hazards or further disruptions.
Dubai operates on a standard voltage of 230V with a frequency of 50Hz. All our services comply with this standard for safety and compatibility.
Water Tank & Coil Cleaning
Regular cleaning of your water tank is essential to prevent the buildup of bacteria, mold, and sediment, ensuring safe and hygienic water for your household or business.
We recommend cleaning your water tank every 6 months to maintain healthy water quality and meet local hygiene standards.
Yes, when AC coils are dirty, your system must work harder to cool your space, leading to higher energy usage. Regular coil cleaning boosts efficiency and reduces electricity costs.
Painting
Our painting services cover full surface preparation, crack repair, priming, and multiple coats of high-quality, eco-friendly paint. We offer color consultation and finishing touches to achieve the look you want.
On average, a standard room takes 1 to 2 days to complete, depending on the size and preparation required.
We supply trusted, branded paints with every project, but we’re happy to use your preferred paint if you have a specific brand or color in mind.
Handyman Services
Our handyman services include furniture assembly, curtain and blind installations, picture hanging, shelf mounting, door adjustments, and other minor repairs around your home or office.
Yes, we offer bundled service packages for clients needing several tasks done at once. This saves time and ensures better pricing for multiple jobs.
Scheduling & Availability
Most appointments can be scheduled within 24–48 hours. Clients on our Monthly Maintenance Plan receive priority scheduling and quicker service windows.
Yes! You can reach us easily via WhatsApp or phone call for quick responses and booking assistance.
We operate 7 days a week, from 8:00 AM to 8:00 PM. Emergency support is available 24/7 for clients with maintenance plans.
Payments & Discounts
We accept all major payment methods including cash, credit/debit cards, bank transfers, and secure online payment links.
Yes! We provide discounts for first-time customers, referral rewards, seasonal campaigns, and exclusive packages for repeat clients.
Yes. We offer tailor-made packages for property managers, landlords, and real estate investors who manage multiple residential or commercial units.
Want Full Coverage?
Simplify property care with our Annual Maintenance Contracts (AMCs) — flexible plans that cover scheduled servicing, emergency support, and full peace of mind for homeowners and businesses alike. Keep your property in top condition all year with dependable, professional maintenance services. Reach out today to learn more or request a tailored AMC quote.